Contact Us

Thank you for visiting our website. Do you need some more information, let us know in the form on the right.

The 'Wonder Sheet' collection is really what we're passionate about. The Wonder Sheet is a therapeutic fitted sheet. It can benefit anyone but in particular the disability sector including the young, community care, nursing homes and elderly. Physios and OTs can use the Wonder Sheet fitted sheet in conjunction with their own therapy. Its beautifully presented so is also suitable for boutique shops or homeware stores. Its something just that bit different.

See who our stockists are or if you're interested in being a stockist of the 'Wonder Sheet' please fill in the form on the right or give us a call in business hours.

The 'custom made' area of our business is perfect for anyone who has an odd size or shape mattress in their home, boat, truck, caravan or motor home. If you don't want to order online give us a ring or email the details through. 

We pride ourselves for being an Australian owned and run business that is based on the Gold Coast. We think customer service is the most important part to a business so we aim to offer the complete package; a quality product at a great price topped off with fantastic customer service

p/f: 07 5591 1629              m: 0412 143 878
e: info@neeki.com.au
p: Po Box 490 Chirn Park Qld 4215 

Online orders - Our website is set up so you can order and pay online. All you have to do is follow the steps and make sure the measurements you are entering or the size you are choosing are correct. You can either use credit card or go through Paypal when you order online or you can choose direct deposit, a money order or cheque. We can now take credit card over the phone. 

Refunds and exchanges - If you are in any way dissatisfied with your purchase, please return it in original condition* with a copy of your receipt to us via prepaid shipping within 7 days of receipt. We will happily replace your returned product with an alternative choice or issue a credit, or give you a full refund. Unfortunately, your postage charge on return are not refundable

*Original condition means unused, unmarked, unlaundered and in original packaging 

Payment - Payment in full must be received before orders are dispatched. Neeki Designs uses the very secure paypal credit card facility. Please allow an extra 5 days for Personal cheques to be cleared before goods are dispatched. All prices are GST inclusive 

Orders - 'Custom Made' means you get bed linen that fits perfectly. You have to be patient though as this take times. Your order will take between 4-6 weeks, depending exactly what you have ordered and where its being mailed to. If there are any unexpected delays we will advise you as soon as we are aware and keep you up dated with the status of your order 

Postage and handling info - All prices are in Australian dollars. Australia wide will be $10.00 for 'custom made' orders. 'Wonder Sheet' orders have FREE postage. Delivery by courier where available, otherwise Australia Post. We can ship to anywhere so if your country doesn't appear please contact us for a price.

OUR COMMITMENT TO YOU - Neeki Designs endeavours to forward onto our customers the most economical and most convenient methods of delivery. We pride ourselves on the fact that we do not make any profit from your postage costs. As we grow as a business additional postage benefits will become available to us and we look forward to being able to pass these onto our valued customers, such as yourself.  

Taxes - Some countries ( UK, the E.U., and Canada in particular) charge Customs fees or import duties on merchandise ordered from overseas. Please be aware that these charges are the customer's responsibility and are beyond our control. We advise that you contact the relevant government body in your country (e.g. Customs & Excise) for information on what these charges might be.

By law, we have to declare the status (i.e. "merchandise" or "gift") and the value of each parcel accurately. It is a criminal offence for us to make a false Customs declaration, so PLEASE do not ask us to mark your parcel otherwise. Thanks for understanding